Privacy Policy

Thank you for choosing to be part of the Uinqo community, a brand owned and operated by Jetboosters Lda, a company registered in Portugal under company number PT518295575, with its registered office at Avenida 25 de Abril de 1974, nº 41A, 1º Dto, 2800-303, Almada, Portugal (“Jetboosters”, “we”, “us”, or “our”).

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with the Uinqo website and services.

If you have any questions or concerns about this policy, please contact us at uinqo.team@gmail.com

1. Who We Are

This website is operated by Jetboosters Lda, the company responsible for the Uinqo brand.
Jetboosters Lda is the data controller for the purposes of the EU General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected through:

The Uinqo website (uinqo.com)
Any related online services, communications, or customer interactions operated by Jetboosters Lda

3. Information We Collect

We collect personal information when you interact with us—such as visiting our website, submitting a form, creating an account, or making a purchase.

Personal Data We May Collect

Identification Data

Name, title, and company name (if applicable)
Address, phone number, and email address

Account and Transaction Data

Account credentials
Purchase history and delivery details

Payment Data

Payment details processed by secure third-party providers (Uinqo does not store card or banking information)

Technical and Usage Data

IP address, browser type, device data, and browsing behaviour (via cookies or analytics tools)

Communications

Feedback, support requests, and correspondence

4. How We Use Your Personal Data

We process your data to:

Create and manage your user account
Process and fulfil orders
Provide customer support
Send important service or transaction communications
Improve our website, products, and services
Personalise your experience
Comply with legal and regulatory obligations

We do not perform automated decision-making or profiling that has legal or significant effects on you.

5. Legal Basis for Processing

We process your personal data under the following legal grounds:

Contractual necessity – to perform a contract or deliver services you request
Legal obligation – to comply with laws or regulations
Legitimate interests – to operate, improve, and secure our services (unless overridden by your rights)
Consent – where you have given explicit permission (e.g., marketing communications)

You may withdraw your consent at any time by emailing uinqo.team@gmail.com

6. Sharing Your Information

We share personal data only when necessary and with GDPR-compliant partners, including:

Payment providers (for secure transactions)
Logistics and delivery partners (for order fulfilment)
Analytics and advertising providers (e.g., Google, Meta)
Hosting and IT support providers

All third parties are bound by data protection agreements ensuring confidentiality and lawful processing.
We do not sell personal data to anyone.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).
When your data is transferred internationally, we ensure it is protected by safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure functionality and security
Remember your preferences
Measure site performance and usage
Deliver relevant advertising

You can manage or disable cookies in your browser settings.
For details, please review our Cookie Policy.

9. Marketing Communications

If you give your consent, we may send promotional emails or updates about Uinqo products.
You can withdraw consent or unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting uinqo.team@gmail.com

10. Your Rights

Under the EU GDPR, you have the following rights:

Access – request a copy of the personal data we hold
Rectification – correct incomplete or inaccurate data
Erasure – request deletion of your personal data (“right to be forgotten”)
Restriction – limit how we process your data
Portability – receive your data in a structured, machine-readable format
Objection – object to processing for legitimate interest or direct marketing
Withdrawal of consent – withdraw previously given consent at any time

To exercise your rights, contact us at uinqo.team@gmail.com
We may require proof of identity before processing your request.

11. Data Retention

We retain your data only as long as necessary for the purposes described or as required by law.
When your data is no longer needed, it is securely deleted or anonymised.

12. Data Security

We apply appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or loss.
Only authorised personnel and service providers with a legitimate need have access to your data.

13. Third-Party Links

Our website may include links to external websites or social media platforms.
We are not responsible for their content or privacy practices and recommend reviewing their respective privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The updated version will always be available on our website, with a revised “Last Updated” date.

Last updated: 22 October 2025

15. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data handling, please contact:

Jetboosters Lda
Email: info@jetboosters.com
Website: uinqo.com
Address: Avenida 25 de Abril de 1974, nº 41A, 1º Dto, 2800-303, Almada, Portugal

If you are not satisfied with our response, you have the right to file a complaint with your local data protection authority, such as the Comissão Nacional de Proteção de Dados (CNPD) in Portugal:
Website: https://www.cnpd.pt